Acquiring Clinical Process Knowledge
About this course
In three lectures, this course covers the concepts and methods for Acquiring Clinical Process Knowledge in the health care setting needed by the health care Workflow Analysis and Redesign Specialist.
Lectures:
a. Process and Goals for Acquiring Clinical Process Knowledge(15:47)
1. Identify how the strategic goals and stakeholders for a given health care facility can influence workflow processes in that facility
2. Compare and contrast different types of knowledge and their impact on organizations
3. Analyze a health care scenario according to CMMI levels
b. Identification of Key Workflows and Individuals (11:36)
1. Create an agenda for an opening meeting to discuss workflow processes in a health care facility
2. Identify the workflow processes that are likely to be used by a healthcare facility
3. Identify the workflow processes that are essential to document and analyze in order to determine how best to streamline the operations in a given health care facility
4. Identify key individuals with whom the analyst should meet or observe in order to gain an understanding of the nature and complexity of their work
c. Common Observations and Challenges (14:27)
1. Given a process observation scenario, formulate the questions that would facilitate a productive discussion of the workflow of information, activities and roles within that facility
2. Suggest ways to successfully respond to common challenges encountered in knowledge acquisition
3. Given a practice scenario, choose an appropriate knowledge acquisition method
What you will learn
Objectives:
- Identify how the strategic goals and stakeholders for a given health care facility can influence workflow processes in that facility
- Create an agenda for an opening meeting to discuss workflow processes in a health care facility, in light of that facility’s strategic goals and stakeholders
- Compare and contrast different types of knowledge and their impact on organizations
- Analyze a health care scenario according to CMMI levels
- Identify the workflow processes that are likely to be used by a health care facility
- Identify the workflow processes that are essential to observe in order to determine how best to streamline the operations in a given health care facility
- Identify key individuals with whom the Practice Workflow and Information Management Redesign Specialist should meet or observe in order to gain an understanding of the nature and complexity of their work
- Given a process observation scenario, formulate the questions that would facilitate a productive discussion of the workflow of information, activities and roles within that facility
- Suggest ways to successfully respond to common challenges encountered in knowledge acquisition
- Given a practice scenario, choose an appropriate knowledge acquisition method
- Given a process analysis scenario including list of observations, create agenda for visit closing meeting and an initial meeting report
- Given a set of diagrams and observations from an information gathering meeting, draft a summary report
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